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Privacy Policy

Last updated: February 25, 2025

1. Introduction

Welcome to ifollowtracker ("we", "our", or "us"). We operate the website www.ifollowtracker.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address and authentication credentials (managed securely through Firebase Authentication).
  • Payment Information: When you purchase credits, payment processing is handled by our third-party payment processor (Creem). We do not store your credit card numbers or full payment details on our servers.
  • Search Queries: The Instagram usernames you search for are stored in our database to provide search history and service functionality.
  • Support Communications: If you contact us via email, we retain your correspondence to respond to and resolve your inquiries.

2.2 Information Collected Automatically

  • Usage Data: We may collect information about how you access and use the Service, including your IP address, browser type, operating system, referral URLs, pages visited, and timestamps.
  • Cookies and Local Storage: We use browser local storage to maintain anonymous user identifiers for non-registered users. We may also use cookies for session management and analytics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process transactions and manage your account
  • Track your credit balance and search usage
  • Respond to your support requests and communications
  • Detect, prevent, and address technical issues, fraud, or abuse
  • Improve and optimize the Service through usage analytics
  • Comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share data with third-party service providers that help us operate our Service, including Firebase (authentication), Neon (database hosting), and Creem (payment processing). These providers only access data necessary to perform their functions.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Encrypted data transmission via HTTPS/TLS
  • Secure authentication managed through Firebase
  • Restricted database access with environment-level credentials
  • No storage of Instagram login credentials — we never ask for your Instagram password

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Search query history is retained to provide you with historical data and service continuity. You may request deletion of your account and associated data by contacting us at ifollowtracker-support@protonmail.com.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at ifollowtracker-support@protonmail.com.

8. Instagram Data Disclaimer

ifollowtracker accesses publicly available Instagram data through third-party APIs. We do not access private accounts, and we do not require your Instagram login credentials. The data we display (followers, following lists, profile information) is the same data that is publicly visible on Instagram to any user.

ifollowtracker is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc.

9. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at ifollowtracker-support@protonmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: